The airport is located 32 miles northeast of London, it is easily accessible and well signposted from the access roads. The airport has one terminal which serves over 15 different airlines flying to over 60 destinations.
There are information kiosks available all throughout the ariport terminal and there are electronic information booths in the terminal. The touch screen booths give information on airport navigation, flight informtion an onward transportation. There are also passengers service assistance hand on hand to provide information and assistance.
Wheelchair accessibility, lifts, ramps and reserved seatiing is available at the terminal for the disabled passengers. There is a designated accessible door also for the passengers who cannot use the revolving doors. Induction loops, lowered telephone are also available for the disbaled. Designated parking area is also available with short and long term parking facility for the disabled passengers. Any special assistance required by the disabled prior notice should be given to their respective airlines while booking their flight.